Q: Some channels won’t play, or channel plays intermittently.


A: If your device is receiving interfering broadcast signals, move or elevate the antenna, making sure it is not placed near metal objects or other antennas.

You will need to perform another channel scan in the ClearStream TV app every time you move your antenna. You can also check antennapoint.com for a list of broadcast stations in your area, as well as their tower locations.

Depending upon the distance between your home and the local broadcast towers, you may need a long-range outdoor/attic antenna. Antennas Direct offers many models for this purpose.