Q: I don’t have guide data for all channels.


A: Guide data takes some time to load. If the guide data is missing for a channel, in the app, click on the program guide and select the station that is missing the program information and wait up to 2 minutes for the program information to load. You will need to do this for each main station, while sub-channels will auto-populate once the main station program information loads. If the program information is still not loading, there is a possibility the broadcast tower is not transmitting the program information, therefore, ClearStream TV is unable to produce program information for that channel.