Q: What if I want to factory reset my device?


A: ClearStream TV should not need to be reset unless the router it is connected to changes. You can perform a manual reset on your device by following the steps below. This will take approximately 10 to 15 minutes. Make sure the power adapter is plugged into a wall outlet.

  1. First, unplug the power cord from the power jack on ClearStream TV.
  2. Locate the reset button next to the male f-connector on ClearStream TV.
  3. Hold down the reset button [tip: use a sharp point. Press until you feel the reset button click]. While holding down the reset button, plug the power cord back into ClearStream TV power jack. Continue holding the reset button until the green status light flashes twice, then release.
  4. Wait for the status light to turn green [Tip: you should see blue and red flashing status lights initially].
  5. When the status light turns green, ClearStream TV is ready to configure WiFi. Go into the app under Settings and select "Connect CLEARSTREAM TV". Then select "Get Connected" to start the WiFi Setup.

If the status light does not turn green, repeat steps 3 – 5.