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ClearStream TV and Wireless TV Antenna FAQs

Cutting the cord? Have some questions about your ClearStream TV device? Read some of our frequently asked questions in the Antennas Direct knowledge base.

Power Cycle ClearStream TV.
Q: Power Cycle ClearStream TV. A: If you have already performed a manual reset on ClearStream TV, and you are still having connectivity issues, you can ...
Wed, 12 Dec, 2018 at 12:26 PM
When in my Samsung smartphone or tablet WiFi settings, it reads, “You are not connected to the Internet.”
Q: When in my Samsung smartphone or tablet WiFi settings, it reads, “You are not connected to the Internet.” A: ClearStream TV is being used as an acces...
Wed, 12 Dec, 2018 at 12:32 PM
How do I set up my Roku?
Q: How do I set up my Roku? A: Roku streaming devices do not support the initial WiFi Setup of your ClearStream TV. You will need to complete the initia...
Wed, 12 Dec, 2018 at 12:36 PM
Why can’t I pause, rewind or record live TV on my Roku?
Q: Why can’t I pause, rewind or record live TV on my Roku? A: Pause, Rewind and Record functionality is not available on any Roku devices due to the lim...
Wed, 12 Dec, 2018 at 12:41 PM
Is streaming through a Roku any different than streaming through an Android/iOS (etc.) device? Example: “My Roku TV is stuck on “retrieving” but my other devices work fine.”
Q: Is streaming through a Roku any different than streaming through an Android/iOS (etc.) device? Example: “My Roku TV is stuck on “retrieving” but my other...
Wed, 12 Dec, 2018 at 12:45 PM
In my Kindle WiFi settings, it reads, “You are not connected to the Internet.” What does that mean?
Q: In my Kindle WiFi settings, it reads, “You are not connected to the Internet.”  What does that mean? A: ClearStream TV is being used as an access poi...
Wed, 12 Dec, 2018 at 12:50 PM
My Apple TV is the 3rd generation and it doesn’t allow you to download apps, it only comes with the pre-installed apps, so how can I use the ClearStream TV?
Q: My Apple TV is the 3rd generation and it doesn’t allow you to download apps, it only comes with the pre-installed apps, so how can I use the ClearStream ...
Fri, 14 Dec, 2018 at 3:35 PM
You don’t list Google Chromecast compatibility on your packaging, so, does ClearStream TV work with Chromecast?
Q: You don’t list Google Chromecast compatibility on your packaging, so, does ClearStream TV work with Chromecast? A: Android-only devices with the Clea...
Fri, 14 Dec, 2018 at 3:36 PM
What do the LED status lights mean on ClearStream TV?
Q: What do the LED status lights mean on ClearStream TV? A: In order, here are the lights you will see appear on the ClearStream TV: During the initial s...
Fri, 14 Dec, 2018 at 3:36 PM
My ClearStream TV seems excessively hot.
Q: My ClearStream TV seems excessively hot. A: ClearStream TV may become very warm to the touch; this is normal. Make sure to place ClearStream TV in a ...
Wed, 12 Dec, 2018 at 1:08 PM