ClearStream TV and Wireless TV Antenna FAQs
Cutting the cord? Have some questions about your ClearStream TV device? Read some of our frequently asked questions in the Antennas Direct knowledge base.
Q: ClearStream TV did not connect to my WiFi network. A: Follow the steps below to troubleshoot your WiFi connection with ClearStream TV, or go to our d...
Fri, 14 Dec, 2018 at 3:31 PM
Q: Is there a good WiFi analyzer app you recommend? A: For an Android device: We recommend the farproc WiFi Analyzer. For an iOS device: We are still ...
Mon, 10 Dec, 2018 at 5:05 PM
Q: I have two WiFi networks, my normal network and a “5G” network. Which network should ClearStream TV be connected to? A: Most modern routers broadcast...
Mon, 10 Dec, 2018 at 5:14 PM
Q: My app cannot find the ClearStream TV on my local network. A: Ensure your app and ClearStream TV are on the same network. If the “ClearStreamTV_XX...
Fri, 14 Dec, 2018 at 3:31 PM
Q: How far away can my phone, tablet or streaming media player be from ClearStream TV? A: Your device will need a strong WiFi signal to play live TV. Th...
Fri, 14 Dec, 2018 at 3:33 PM
Q: Are there specific requirements for my internet service? A: Not at all! ClearStream TV receives live TV over your home WiFi network, not the internet...
Mon, 10 Dec, 2018 at 5:56 PM
Q: Can ClearStream TV reconnect to the router if the WiFi goes down temporarily (router reboot, poor reception, etc.)? A: Yes. ClearStream TV reconnects...
Mon, 10 Dec, 2018 at 5:57 PM
Q: Live TV won’t play on any channels. A: Make sure your ClearStream TV_XXXX is connected as an access point first, then to your WiFi network during WiF...
Fri, 14 Dec, 2018 at 3:34 PM
Q: Some channels won’t play, or channel plays intermittently. A: If your device is receiving interfering broadcast signals, move or elevate the antenna,...
Tue, 11 Dec, 2018 at 5:27 PM
Q: ClearStream TV won’t stay connected to my WiFi. Should I power cycle my router? A: If you are experiencing connectivity issues with ClearStream TV, y...
Wed, 12 Dec, 2018 at 12:21 PM